Francis Gouillart and James
Kelly![Francis Gouillart and James Kelly Francis Gouillart and James Kelly](images/gouillart.jpg)
Frenchman Gouillart (pictured right) and American Kelly (pictured right below) are experts in
corporate transformation (a radical improvement in an organization’s performance).
Key book![Francis Gouillart and James Kelly Francis Gouillart and James Kelly](images/gouillart-kelly.jpg)
Transforming the Organization
(1995)
The 4 R’s to achieve corporate transformation are:
1. Restructuring
Changing the organization’s structure and systems including
- reengineering of processes.
- improving relationships with suppliers and distributors.
2. Revitalization
Changing through:
- inventing new businesses.
- a passion for customer satisfaction.
3. Renewal
Spiritually rejuvenating employees, so that they:
- transform their attitudes.
- flexibly adapt to changing customer requirements.
This is potentially the most powerful cause of transformation and achieved by:
- appropriate rewards (linked to performance, individual fulfilment and
learning).
- encouraging individual and organizational learning.
4. Reframing
Changing the organization’s view of itself and what it can achieve by:
Key quote on corporate
transformation
Without spirituality, there can be no transformation.
|